It happens to everyone: at some point, you're going to run into trouble with your paper folding machine
. You're probably wondering just what the heck is wrong with your machine and how you can fix it. This article will look at three common problems experienced by paper folder users and give you some tips on how to fix the problem.
Why isn't my machine working even though I pressed the 'Start' button?
This is a very common problem and oftentimes, it has a very simple fix: check to make sure your machine is plugged in. If the machine is plugged in and you're still having trouble, it's possible that your machine is jammed. Paper folders won't turn on if they're jammed. If this is the case, there should be a red error light on your machine to let you know about the jam. Even if the light isn't lit (or if there isn't one), check out the inside of the machine to ensure that there aren't any jams. If there is one, clear it up and your problem should be solved. You might also want to make sure that your fold plates are locked into place. Some folders won't allow you to start the machine if the fold plates aren't properly installed.
How come my paper isn't being fed properly into the machine?
This problem has a few different causes. First, if your document was recently printed and the ink's still a bit wet, the paper won't load the way it should. You should also jog your papers using a paper jogger before you trying feeding them into your paper folder.
If your documents are dry and jogged, there may be something wrong inside the machine. It may have a dirty paper separator or paper feed roller. As you use your machine, it's likely that the parts will get coated with paper dust and other detritus. If this is the case, you can simply clean the components using water and gentle soap. Or you can spray your rollers with a paper folder roller cleaning solution. (For obvious reasons, make sure to unplug the machine before doing this. Electrocution isn't fun!)
There's one more reason why your paper might not be fed properly: maybe you're not putting enough paper in the table. Most paper folding machines need to be fed at least 20 sheets to function properly, although there are some machines that require less, such as those machines with a single-sheet feed capability. Unless your machine has this feature, make sure you always feed the machine at least 20 sheets to avoid any problems.
Help! My documents are wrinkled! What happened?
Sometimes your documents will come out not looking quite the way you intended. If they're wrinkled, there are a few things that cause this. First, if the ink is still damp when you try folding your documents, that will cause the paper to crinkle. The same goes if you don't jog the paper beforehand. Dirty rollers can also cause wrinkling because they can't adequately grip the paper, leading to slipping and misalignment. To prevent this, you can clean the rollers, as previously mentioned.
It's also possible that your machine's fold plates need to be reconfigured. If the plates' settings aren't just right, you're going to have problems. You'll need to think about what kind of fold you need and then adjust the plates as necessary. Also, make sure the plates are clean because a build-up of debris can contribute to wrinkling.
If you're still having problems with your paper folder after reading this article, or if you're experiencing an issue not covered here, consult your machine's instruction manual for further instructions. And if that doesn't help, you can always call in a pro. (You should do this if you have an especially nasty problem on your hands. That way you won't ruin your machine and possibly void your warranty.) Good luck and happy folding!
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